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Skedaddle Web Policy

For customers, once you choose to provide us with personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Skedaddle Italia.

Visitors To Our Website

What information do we collect ?

When you visit our website, our web server collects basic user information about you that includes your ISP’s domain, the time you accessed our website and the pages from within our website that you visit.

We may at times also use cookies, which are small pieces of information that a website can store in a designated file on your computer. Cookies allow a web application to respond to you as an individual.

How do we use this information ?

The basic user information collected is used to help us analyse web traffic and to improve the content of our website. Cookies may be used to facilitate your customer interaction with us. For example, we may use a cookie on the landing page of products sold online which record the customer information that is required on the order form, and then forward this information to our internal sales tracking database.

We may from time to time disclose to third parties aggregate information on our website’s traffic profile. For example, Internet advertising companies may require this data to help us better target our advertisements on our website(s) and/or other websites.

Note that our site provides links to products and services offered by other companies; the company’s website that you link to will be able to determine that you linked from our website.

Skedaddle Italia Customers

What information do we collect ?

When you sign up for Skedaddle’s services, you provide us with both contact and payment information. Contact information typically includes your name, address and phone number. Payment information typically includes your credit card number.

While you are a Skedaddle customer, we manage information with regard to your account status, choice of services and customer logs. In addition, we may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

How do we use this information ?

We use the contact information you provide us with to establish our service for you. We use payment information for payment processing purposes only. We create and maintain other information such as customer account status, choice of services and customer logs in the normal course of providing a service.

Saddle Skedaddle may share customer information with selected partners/third parties, for example, to provide you with information about products that might be of interest to you or to enable you to take advantage of special partner programs. Skedaddle Italia may also use customer information to provide customers with system information or information about new or upgraded products.

We will not otherwise disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with or bring legal action against someone who may be causing harm or interfering with the rights or property of Skedaddle Italia, our customers, or others, or where Skedaddle Italia has good belief that the law requires such disclosure.

Neither will Skedaddle Italia, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Skedaddle Italia stores or transmits for its customers. The circumstances under which Skedaddle Italia will disclose such electronic customer communications are when: 1. It is necessary in order to provide service to the customer; 2. It is necessary to protect the legitimate interests of Skedaddle Italia and its customers; 3. It is required to cooperate with interception orders, warrants or other legal processes that Saddle Skedaddle determines in its sole discretion to be valid and enforceable; and 4. It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Skedaddle Italia and appear to appertain to the commission of a crime. Skedaddle Italia disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Saddle Skedaddle will, however, review, delete or block access to communications that may harm Skedaddle Italia, its customers or third parties. The grounds on which Skedaddle Italia may take such action include, but are not limited to, actual or potential violations of Skedaddle Italia ’s Terms of Use.

Customers may opt out of receiving newsletters and/or notices of new or upgraded products from Skedaddle Italia by sending a request to enquiries@skedaddleitalia.it In this request, customers must identify their domain name and contact information.

Please note, however, that Skedaddle Italia reserves the right to send bulletins and other important information regarding our services at our discretion.

Transport Layer Security Version 1.0 Migration Plan

Saddle Skedaddle take every measure to ensure payment information is transmitted to our secure payment gateway as securely as possible. In compliance with recent updates to PCI DSS requirements, we will therefore be migrating away from TLS (Transport Later Security) version 1.0 and will disable this protocol completely by 30th June 2018.

This will affect customers using the following web browsers:

  • Firefox before version 27
  • Chrome before version 22
  • Internet Explorer before version 11
  • Opera before version 14
  • Safari before version 7
  • Android before version 4.4

In the mean time, we are implementing a counter-measure to TLS 1.0 by ensuring that clients who can support more secure protocols always use them. Our site currently supports TLS 1.2 and TLS 1.1 in addition to TLS 1.0 with the most recent cypher being used if supported by the customer’s web browser.

We would advise that any customers using any of the older browser versions above update to the latest version as soon as possible to prevent and disruption using our website.

Skedaddle Italia Srl is registed Tour Operator in Italy. Registred No. 406, VAT No. 03592410926. Reg. office: Via Caravaggio 10, Assemini, 09032, Sardinia, Italy

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